Central Hobbies Policies and Contact information

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Tech Info: 1-406-259-9004 To Order Call 1-800-723-5937 Mon–Sat 10-6 MST

General Information

How to Contact Us

By Phone Monday thru Saturday, 10-6 MST
Orders Only 1-800-723-5937
Technical Information 1-406-259-9004

By E-Mail

By Fax
1-406-259-4744

Download Order Form

By Mail
Central Hobbies
1401 Central Avenue
Billings, MT 59102

Shipping And Handling Costs

Standard charges listed below do not apply to over-sized packages, such as airplane kits, or to shipping destinations outside the United states.

Basic Shipping & Packaging Charge: We charge $6.98 on all orders for shipping standard ground to any point in the U.S. We will ship your order via our choice of carrier, and you should receive it within three to ten business days.

Three Day Delivery: $15.00 We'll ship your order (our choice of carrier) to arrive within three business days.

Two Day Delivery: $18.97 We'll ship your order (our choice of carrier) to arrive in two business days.

Next Business Day Delivery: $25.00 We'll ship your order (via our choice of carrier) to arrive the very next business day.

If you need to specify the carrier or a special method of shipping beyond our regular methods, we will do our best to comply. You will then be charged actual costs of shipping.

These Shipping and Handling Charges are for Continental US Only.

Back Orders

If you allow us to back order items that are out of stock when you place your original order, you will only be charged our low $6.98 shipping fee once per order. We will not charge you twice on shipping for orders containing back orders. International back orders, or orders that have special shipping requested will incur additional charges. Back orders may be cancelled at anytime.

Merchandise Returns

Please do not send merchandise back to us before calling and getting a return authorization number. Some manufacturers insist on dealing directly with the customer on warranty and or replacement issues. We will be more than happy to help you with purchase dates, as our computer data base is very complete on sales history.

International Customers

All new international orders: For security purposes Central Hobbies requires a clean and legible copy of the front and back of your signed credit card, along with your account number and name printed clearly below. You must also include your signature on the document, authorizing us to charge your account. This must be faxed to us at 1-406-259-4744 (email is not as secure as faxed materials). When we receive this information and legal authorization, we will process your order.

Shipping charges: International shipping will appear on your on line invoice as $0. Actual shipping charges for destinations other than continental United States will be added to your invoice amount and the order will be shipped right away. If you wish to be notified of shipping costs before the order is filled, there is a check box on the checkout form telling us to contact you via email.

For your protection, all orders shipped from our US store to a point beyond the continental United States will be shipped via a service that includes insurance and tracking.

To Our Customers in the UK

To provide faster and more convenient service for our many customers in the UK, we have established a dealer in England. Please direct your orders as follows:

Phil Williams c/o Pro Build

Unit 3 Lodge Hill Business Park

Lodge Road

Holt-Wimborne Dorset BH21-7DW

Phone / fax

44-1258-840111/44-1258-840444

Email

probuildaircraft@binternet.com

**UK orders received here are directed to Mr. Williams.

To Our Customers in Cyprus

To provide faster and more convenient service for our customers in Cyprus, we've established a dealer for Central Hobbies products in Nicosia. Please direct your orders as follows:

Paris Christodoulides c/o AGF Trading and Engineering Ltd. P.O. Box 28591 2080 Nicosia Cyprus
Phone	+357-22-313900
Fax	+357-22-313144
E-mail 1	agf@agfelect.com
E-mail 2	paris@parischristodoulides.com

Cyprus orders received at our U.S. store are directed to Mr. Christodoulides.

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About Central Hobbies

Central Hobbies is the world's largest supplier of pattern rc equipment. We have been in business right here in Billings, Montana since 1973.

Central Hobbies stocks thousands of items and parts for the pattern rc enthusiast, and our customers include some of the most successful pilots around the world.

Central Hobbies has fully staffed sales and shipping departments to make sure you get the service you need when you're in the middle of a project. We also offer direct sales through our website to enable you to order most items any time of the day or night -- regardless of your time zone.

Central Hobbies ships via UPS, Federal Express, Airborne, and the USPS to points all around the world. And we're willing to expedite your order as needed to meet your deadlines. You simply pay the extra for shipping or postage.

Central Hobbies is #1 for a reason. You've made us the number one supplier by returning to us again and again with your pattern rc needs. We will continue to do what it takes to stay #1.

Building & Installation Tips

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Central Hobbies

World's Largest R/C Pattern Supplier
Updated 04/08/08

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